How Do I Send Feedback On A Particular Agent?

 

To send feedback: 

  1. Click the MESSAGES tab
  2. Select the call that you wish to leave feedback
  3. Under the map of the caller location, you will click the SEND FEEDBACK link
  4. Proceed to type the feedback
  5. Please be sure to rate the call from 1 to 5 stars (1 being the lowest and 5 the highest).

 

 

 

 

 

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